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Incorrect Disk space usage shown in Cpanel

Posted: Thu Jul 19, 2012 11:29 am
by a24uall
I am getting an incorrect disk space usage in cpanel stats.

First step is to check if the disk space usage is reported the same from backend.
du *-sch /home/username
If you see a difference in disk space usage then login to
cPanel >> Disk Space Usage.
If that reports a lot of disk space usage under the field "Others" you may need to find all the files owned by that user. For that execute the command after entering / :
cd /
find . -user YOU_USERNAME > owner.txt
Now open the file and check.

NOTE :
Most probably there can be files owned by the user in mailman, antivirus quarantine folder, extracted/incremental backups.

Clamscan quarantine folder
/home/Quarantine/scan/USERNAME